PRIVACY AND REFUND POLICY

Privacy Policy

Introduction

At Party Boyz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products. By accessing our site or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

Information We Collect

1. Personal Information

  • When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

2. Usage Data

  • We automatically collect information when you visit our website, including your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

3. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your user experience.

How We Share Your Information

1. Third-Party Service Providers

  • We may share your information with third-party service providers to perform tasks on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

2. Business Transfers

  • If we undergo a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is subject to a different Privacy Policy.

Refund Policy

Introduction

At Party Boyz, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions for returning products and obtaining a refund.

Returns

1. Eligibility for Returns

  • To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.

2. Return Process

  • Contact our customer service team at returns@partyboyz.com with your order number and reason for return. We will provide instructions on how to return your item.

3. Timeframe

  • You have 30 calendar days from the date of purchase to return an item.

Refunds

1. Refund Process

  • Once we receive your returned item, we will inspect it and notify you of your refund status. Approved returns will be refunded to your original payment method.

2. Refund Timeframe

  • Refunds are processed within 10 days.

3. Partial Refunds

  • Partial refunds may apply if items are not in original condition, damaged, or missing parts for reasons not caused by us.

Exchanges

1. Eligibility for Exchanges

  • We only replace items if defective or damaged. Contact returns@partyboyz.com to exchange an item for the same product.

Shipping

1. Return Shipping Costs

  • You are responsible for return shipping costs. Shipping costs are non-refundable.

2. Shipping of Refunds

  • If a refund is issued, return shipping costs may be deducted from the refund.

Contact Us

For any questions regarding this policy:

Thank you for choosing Party Boyz. We are dedicated to providing premium products and exceptional customer service.